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support-de@akkogear.com
working hours (GMT+8:00)
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm
Fast support
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An Akko Customer Service Representative will contact you within 24 hours of receiving your request.
support-de@akkogear.com
International Office Address: No.33, Langbi Road, Songgang Street, Bao'an District, Shenzhen
Working Hours (GMT+8:00):
Monday to Saturday: 9am - 10pm p.m.
Sundays: 10 a.m. - 6 p.m.
Explanation:
Akko accepts all questions for technical support of Akko products.
For warranty claims, if the orders were purchased from other authorized retailers/platforms (such as Banggood, Drop, Newegg, etc.), please contact the retailers/platforms for possible return authorization and specific warranty terms. However, if your dealer does not offer warranty service, you can contact us by opening a ticket below.