KEYBOARD

1. Are the keyboards sold or key caps set delivered with a key puller?

All keyboards sold on our website are delivered with a key cap. However, we cannot guarantee which type of key cap puller you get because it can vary from batch to batch. The neon key cap set has a key puller.

Depending on the batch, the R2 complete key cap set may not have one.

Note: Only the AKKO R2 Fantasy Kappenkappen Set is delivered with the intended catpot key puller.

2. How can I determine whether the keyboard is Bluetooth, wired or wireless?

You can check this on our website in the product listing. It is displayed on the corresponding product detail page under the "Specifications" tab. The Akko 3084-One Piece Chopper is, for example, a wired keyboard. It uses a USB-C interface.

3. Difference between Nordic and Bee Solution for Akko Multi-Modi keyboards.

chip

 

Bake

Nordic

RGB backlight

Bright

Slightly steamed

Power consumption

High

Low

Battery life (2 hours/day)

7-10 days

15-20 days

2.4 GHz receiver

purple

Black

Connecting modes

Bluetooth 3.0, Bluetooth 5.0, 2.4 GHz, USB Type-C

Bluetooth 5.0, 2.4 GHz, USB Type-C

macro

Cordless driver (ESC/left win/right old/FN cannot be programmed)

Cordless driver (ESC/left win/right old/FN cannot be programmed); Users can also program keys via Akko Makro V1 without using the driver

 

4. Which LED lamps should I choose if I want to equip my mechanical battery keyboards with LEDs?

For some of our models, the LEDs are not installed. For these keyboards, it is possible to install LEDs to use the backlight.

We recommend the use of the following two types of LED lamps (diodes):

  1. 3 mm round LED lamps
  2. 2 x 3 x 4 mm quadratic head-LED diodes.

Acceptable specifications:

Tension: 1.8-3.6 V;

Electricity: less than 500 mA.

Note that you can only choose single-colored LED diodes. If you choose RGB LED diodes, it will only radiate red colors.

Button

Akko key cap profile comparison.
The table below serves to compare various key caps, including OEM, Cherry, JDA, OSA and ASA.
The unit is in mm:

 

SHIPPING

Which shipping methods are available?

We currently offer standard shipping for all products. If you would like to receive your order faster, please select the quick shipping method.

How long will the delivery take?

Our goal is to offer you the best shipping options, regardless of where you live. We supply hundreds of customers throughout the EU every day and strive to offer them a service at the highest level.

The time frame for the delivery of an order is divided into two parts: processing time and shipping time.Processing time Usually takes up to 48 hours.Shipping time Vary depending on the different shipping methods for each product category. The shipping time depends on the shipping method you have chosen.

*For most countries, shipping is via 4PX Express in most cases within 10-18 working days;
*In some deliveries, there are delays due to the continued COVID 19 challenges and their effects on our global supply chain.

Germany

10-18 working days

France 10-18 working days
Italy 10-15 working days
Spain 10-18 Working days
United States 8 to 12 business days
Australia 8 to 12 business days
UK 10-18 working days

 

The costs for the individual shipping methods can be found in the final species that are offered at the ZURKasse.

If you have any questions about the delivery of orders to a specific region, please contact service@akkogear.com.cn!

What kind of packaging material do you use?

    We strive to use environmentally friendly packaging solutions whenever possible. We use air -filled pillow bags that fit efficiently into the shipping box and reduce the amount of packaging material required for every order. We also use 100 % biodegradable strength pellets than packaging material. These static -free pellets look like the old -fashioned packaging nuts made of plastic, but are so obtained that they quickly decompose at the landfill and are free of petroleum, CFC and HFCKW.

    I have not received an order confirmation, what should I do?

    Please check your spam folder first!

    After ordering, you should automatically receive an email with an order confirmation (in most cases). However, if you have not received an order confirmation, this does not mean that the order has not come about - it is registered in our system and is processed without any problems.

    The most likely explanation is that others who ordered at the same time caused a small communication problem for the SMTP server. To get your order confirmation again, please contact service@akkogear.com.cn.

    You can also use your account to check the order status in the account information.

    Which countries/regions do we deliver?

    We deliver to most countries. If the country you want is not listed at the Zur cash register, please contact Service@akkogear.com.cn. We will do our best to find a reliable solution for delivery to your country/region.